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Insight Remote Support Advanced 5.x

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About HP Insight Remote Support Advanced

Insight Remote Support Advanced (RSA) is a software solution comprised of multiple software applications working collectively to monitor managed systems, detect events, and transmit the data to HP for analysis.

Important: The Insight RSA A.05.80 software has been removed from general availability, and will reach End of Support Life on March 1, 2016. Therefore, all Insight RSA 5.x customers should plan to migrate to Insight RS 7.x by March 1, 2016.

HP recommends customers install the Insight RS 7.x software. To download the Insight RS 7.x software, go to:

HP Insight RS 7.x provides many new features, including:

  • Support for the latest HP innovations such as HP ProLiant Gen8 and Gen9 servers, HP Integrity Superdome X servers, and HP Converged Systems.
  • Monitor HP devices from anywhere at any time with the Insight Online web portal or mobile app, available on the HP Support Center portal or from the HP Support Center Mobile app (download free from Windows, Apple, and Google app stores).
  • Newer Hosting Device support including the latest Windows versions (such as Windows Server 2012) and broader virtualization support (such as VMware, Citrix and Hyper-V).
  • Support for the latest browsers like Firefox and Chrome.
  • Allow HP Authorized Channel Partners to monitor your devices from HP Insight Online.
  • HP Insight RS 7.x does not require HP Systems Insight Manager (SIM).

In addition to the latest HP innovations, Insight RS 7.x also includes support for mission critical HP products and services such as NonStop servers, HP XP/P9000 Disk Arrays, HP-UX Firmware Assessments, and Hosting Device heartbeat monitoring.

The following resources to upgrade from Insight RSA 5.x to Insight RS 7.x are available on the Enterprise Information Library:

  • HP Insight Remote Support 7.x Upgrade Guide
  • HP Insight Remote Support 7.x Release Notes
  • HP Insight Remote Support Frequently Asked Questions for Upgrading from Insight RSA 5.x to Insight RS 7.x
  • HP Insight Remote Support 5.x Upgrade to Insight Remote Support 7.x Self-Assessment and Planning Flowchart
  • Insight RS 7.x technical documentation (configuration guide, security white paper, etc.)
  • HP Insight Remote Support 7.x Monitored Devices Support Matrix

Important: Insight RSA A.05.80 support for HP Systems Insight Manager (SIM) stopped at SIM version 7.2.2. HP SIM 7.3 and later are not supported with Insight RSA A.05.80. SIM 7.3 are only supported with Insight RS 7.x.

The Insight RSA documentation is available at on the Enterprise Information Library.

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