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HP StoreFront Manager for Microsoft (HP Storage Management integration with MS System Center)

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Overview

HP StoreFront Manager for Microsoft provides a comprehensive integration of HP Storage with Microsoft System Center. It enables HP customers to manage HP Storage running in Microsoft environment with a single pane-of-glass view to events/alerts, capacity and monitoring and detailed virtual infrastructure information. It consists of:

HP Storage Management Pack for Microsoft System Center Operations Manager (SCOM)

The HP Storage Management Pack (MP) provides seamless integration with Microsoft System Center Operations Manager (SCOM) enabling predefined discovery and monitoring policies, event processing rules and topology views for HP Storage. It provides the following benefits:

  • Simplified monitoring using a single pane health monitoring of physical, logical and virtual infrastructure
  • Monitor events and alerts for HP storage systems via pre-defined rules
  • Monitor complex System Center infrastructure:
    • SCVMM configured virtual machines mapped to SCOM MP’s topology and dashboards
  • Effortless installation and configuration using PowerShell
  • Supports SCOM 2007 R2, 2012 R2 and Windows Server 2008, 2012 R2

HP Storage integration with SCVMM via SMI-S

HP Storage provides complete integration to enable all Storage Management functionality provided by Microsoft System Center Virtual Machine Manager (SCVMM) via SMI-S providers. This provides the following benefits:

  • Automatically discover HP storage systems and its provisioning details via SMI-S
  • Classify discovered HP storage using friendly nomenclature to create and expose a simplified storage model
  • Create new volumes for provisioning to Hyper-V hosts and clusters
  • Simplified deployment of multiple virtual machines on Hyper-V hosts and clusters

HP Storage UI Add-in for Microsoft System Center Virtual Machine Manager (SCVMM)

This enables enhanced integration of SCVMM and HP Storage providing our customers a single pane-of-glass monitoring view of physical, virtual and cloud environments. It automates HP Storage management and provides an integrated view of VMs and associated storage resources. This provides enhanced monitoring, provisioning and control of HP Storage with following benefits:

  • Simplistic relationships on dashboard info for virtual machines, Hyper-V hosts, volumes, pools and their communication protocols
  • Provides end to end relationship between virtual machines and HP Storage with context sensitive in-depth info of volumes and their business copies
  • Flexibility in managing capacity requirements by expanding LUNs
  • Enables monitoring complex System Center infrastructure:
    • SCOM MP monitored alerts integrated and listed in SCVMM UI Add-in

What’s New in HP StoreFront Manager for Microsoft:

HP StoreFront Manager for Microsoft provides the following additional features:

HP Storage Management Pack for SCOM v.4.1:

  • Unified health monitoring for HP StoreVirtual storage and VSAs
  • Monitor HP storage systems for its events, alerts, diagram views and dashboards across different networks
  • Monitor capacity and health dashboards from remote SCOM consoles for HP 3PAR StoreServ Storage
  • HP 3PAR Storage InForm OS 3.2.1 support

HP Storage UI Add-in for SCVMM v2.1:

  • Simplified integration with Software Defined Storage by enabling radically simple transformation of existing server capacity into virtual storage through the new integrated HP StoreVirtual deployment wizard for Hyper-V hosts and clusters
  • 3PAR InForm OS 3.2.1 support

Deploy and Manage HP Software Defined Storage with this software!

Software-Defined Storage is shared storage deployed as software. It's an easy way for your business to converge applications and storage on the same platform to improve utilization rates of compute power and storage with power, cooling, and data center footprint efficiency. HP is a proven leader with HP StoreVirtual VSA - a resilient shared storage solution that can help reduce storage costs by up to 80%. Try VSA free for 60 days.

Integration Matrix for HP StoreFront Manager for Microsoft

HP StoreFront Manager for Microsoft

Supported Hardware
Models/Firmware
HP Storage Management Pack (MP) for SCOM


HP 3PAR StoreServ Storage


HP 3PAR InForm 3.1.2 and later


HP StoreOnce Backup

HP StoreOnce 6500 or B6000 Backup with Gen 3 firmware and later

HP StoreVirtual Storage

LeftHand OS (SAN/iQ) v.11.0, v.11.5

HP MSA P2000 Storage

HP MSA 2040, 1040 (FC, SAS, iSCSI) v.G3, v.G4 (Phoenix)

HP StoreEasy Storage

StoreEasy 1000/3000/5000

HP StoreEver Tape Drives

ESL E-Series, EML E-Series, ESL 6000/9000/12000, and MSL Series

HP XP P9000 Storage

XP7, XPP 24000 and HP P9500

HP EVA P6000 Storage

Command View EVA 10.2 and later

File Controllers

HP 3PAR StoreServ File Controller v1 and v2
HP Storage UI Add-in for SCVMM
HP 3PAR StoreServ Storage

P7200/P7400/P7450/P10000
HP 3PAR InForm OS 3.1.2 and later

HP StoreOnce Backup

HP StoreOnce 6500 or B6000 Backup with Gen 3 firmware and later


Software Defined Storage:
HP StoreVirtual VSA


LeftHand OS (SAN/iQ) v.11.5

Additional product information

The following are helpful resources related to HP StoreFront Manager Integration with Microsoft System Center:

Questions and Answers

General:

Q1: How to synchronize SCVMM UI cache & Data cache updates?
A1: If a Host/Cluster/Host Group SCVMM folder object is updated using SCVMM native interface e.g. Exporting Array LUNs or Removing Array LUNs, where the Disk LUNs count is very high, then it is recommended to initiate refresh using Data Cache Refresh icon on top right corner of the Add-in screen.

Q2: When to use Page Reload icon in SCVMM UI Add-in screen?
A2: Refer "Page Reload" section in the HP Storage UI Add-in for System Center User Guide 2.1.pdf.

Platform Support:

Q1: What are the installation prerequisites for HP Storefront Manager for Microsoft?
A1: For a complete list of installation prerequisites, refer to the HP Storage Management Pack for System Center Release Notes and HP Storage UI Add-in for System Center Release Notes.

Q2: Why aren't my HP informational events showing up as alerts under OpsMgr?
A2: The HP Storage Management Pack for Systems Center Operations Manager only generates alerts in OpsMgr for critical and warning states. Check the events view for a complete view.

Q3: What does the HP StoreFront Manager for Microsoft software bundle contain?
A3: The software bundle for HP Storage Management Pack for SCOM contains:

  • HP Storage Management Pack for System Center.zip
  • HP Storage WEBESListener for System Center.zip
  • HPStorageManagementPackforSystemCenterUserGuide4.1.pdf (Installation and User Guide)

The software bundle for HP Storage UI Add-in for SCVMM contains:

  • HP Storage UI Add-in for System Center.exe
  • HP Storage UI Add-in for System Center UserGuide2.1.pdf (Installation and User Guide) 

 

Q4: How do I configure HP Storage Management Pack for different event flow models?
A4: Refer to the HP Storage Management Pack for System Center User Guide for selecting event flow model.

Availability:

Q1: I am unable to see all the ESX Virtual Machines in HP Storage UI Add-in pages created from a datastore that has LUNs from multiple storage arrays including HP 3PAR StoreServ Storage
A1. HP Storage UI Add-in pages will show the details of only those ESX/ESXi Virtual Machines that are created from a datastore with LUNs from HP 3PAR StoreServ only.

Troubleshooting:

Q1: Where can I find logs for HP Storage Management Pack for SCOM and HP Storage UI Add-in for SCVMM?
A1: Logs for HP Storage Management Pack for SCOM are available at:
1. Operation Manager logs of event viewer
2. The *.log and *.txt files created in install directory of HP Storage Management PackLog file created in SCVMM Console machine are available at: \bin\AddInPipeline\AddIns\\HPStorageManagement
Refer to the log file name: HP.SCVMM.Storage.AddIn.log
3. Refer to the log file created in the Server where HP Storage UI Add-in service is running:
\Server\JBoss\standalone\log

Q2: I am getting error "Add-in Service taking more time than expected to collect data for. If Problem persist for long, please refer Add-in documentation."
A2: This error occurs when Add-in takes more time to collect data from Add-service running where SCVMM Management Service is running. You may see this error while adding Host or Cluster to SCVMM with large number of LUNs already exported/presented to the added host or Exporting/Presenting large number of LUNs to hosts or cluster.
Solution for this error is to wait for couple of minutes, till Add-in gets details on storage related details of this host. The Add-in will still provide the details for those hosts/host groups or clusters which are not be effected by this change in SCVMM.

Q3: In the HP Storage UI Add-in for System Center, after installation, I am seeing data values as zero?
A3: This happens after the installation of HP Storage UI Add-in, when the first refresh cycle is in progress. Please wait for the refresh to get complete, before checking the data. To know how to check the status of refresh, refer "View Refresh status" section (page 51) in HP Storage UI Add-in for System Center User Guide.2.1.pdf.

Q4: I have HP Storage Management Pack for System Center v3.x already installed; does HP Storage Management Pack for System Center v4.0 upgrade from the previous version?
A4: Upgrade of HP Storage Management Pack for System Center v4.0 to the HP Storage Management Pack for System Center v4.x is supported.
The HP Storage Management Pack for System Center v4.x supports separate component selection installation for respective HP Storage device, hence it requires previous version of HP Storage Management Pack v3.x to be uninstalled from the server.
Refer to the section: “Uninstalling HP Storage Management Pack for System Center” in HP Storage Management Pack User Guide.

Q5: The HP Storage Management Pack for System Center kit fails with error ”The scripts required for this install to complete could not be run”. What do I do?
A5: Please install the SNMP Service on the OpsMgr Management Server before installing the HP Storage Management Pack for OpsMgr. The installation program runs a script which requires the smi2smir tool to register SNMP MIBS related to HP Storage devices. The smi2smir tool can be located in the \wbem\snmp directory. The tool gets installed when you install SNMP on Windows servers. For more information, refer to the HP Storage Management Pack for Systems Center Operations Manager Installation and User's Guide.

Q6: I am unable to view the Health Dashboard in HP Storage Management Pack for SCOM
A6: This occurs when the GUI controls are not loaded due to cashed data in OpsMgr.
To resolve this issue, perform the following steps:
1. In the CMD prompt, enter <OpsMgr Installed directory>\Console
For SCOM 2012 R2, navigate to the following the installed directory:
C:\Program Files\Microsoft System Center 2012 R2\Operations Manager
2. Run Microsoft.EnterpriseManagement.Monitoring.Console.exe /clearcache

Q7: I am unable to view the capacity graph in HP Storage Management Pack for SCOM and I get the following message: Insufficient data points to display the graph (Minimum 2 data points required)
A7: To display a capacity line graph hourly, daily and monthly at least 2 data points are required. The polling of the data points starts one hour after installation. For a newly configured storage system or CPGs/Virtual Volumes, the graphs display after 3 hours from the time of configuration or creation. It is recommended to use hourly/daily graph till daily/monthly graph are available.

Q8: In HP Storage Management Pack for SCOM, I have configured HP 3PAR StoreServ Storage and created CPGs or volumes. After 3 hours the graph is displayed but the initial first hour capacity changes are not reflecting
A8: The capacity changes are displayed after the next polling cycle (within an hour).

Q9: I am getting partial data or no data in one or more HP Storage UI Add-in screens
A9: This happens if no LUNs are present from any of the Arrays, a data refresh is in progress,
Arrays or any of its services are temporarily unavailable, connection to the Arrays is lost,
Arrays firmware is re-installed, and the provider configuration changed in SCVMM.
1. Click on Page Reload to reload the screen
2. Refresh the Data Cache
3. Verify the network connection to the Arrays
4. Check the provider configuration in SCVMM
5. Ensure that the required Arrays in Settings tab are authorized

Q10. I have upgraded HP Storage Management Pack for System Center from V4.0 to V4.1, however not able to see the HP 3PAR StoreServ Storage discovered in Capacity dashboard?
A10. If HP Storage Management Pack upgraded from v4.0 to v4.1 , Please modify the HP 3PAR StoreServ Storage discovered with same credentials using HP Storage Management Pack User Configuration Tool to reconfigure the HP Storage.

 

Q11. I am trying to link and launch HP StoreVirtual CMC from the SCVMM UI Ad-in page, but nothing happens.
A11. If you want to link and launch HP StoreVirtual CMC from SCVMM UI Add-In screen, you need to install the CMC manually on the SCVMM UI Add-in console system.

IMPORTANT NOTE for existing and new users: mp411.zip is a patch available for SCOM MP V.4.0 and SCOM MP V.4.1

 
Additional product information
Product #: System_Center
Version: SCOM MP4.1;SCVMM Add-in2.1
Software specification: SCOM MP V4.1 - Microsoft Windows Server 2003 / 2008 W32 / 2008x64 / 2008 R2 / Win Server 2012 R2 (T4282-10518.zip)
mp411.zip (T4282-10520.zip)
SCVMM UI Add-in V2.1 - Microsoft Windows Server 2008 R2 / Win Server 2012 R2 (T4282-10519.zip)
SCOM MP V4.1 Release Notes (5697-3451.pdf)
SCVMM UI Add-in V2.1 Release Notes (5697-3452.pdf)
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